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Tips and techniques on maintaining a large website. Insight into the tools and processes used in maintaining very large sites such as FedEx.com and Sun.com
(PDF Format, 201kb)
The Art Of Effective Interaction Design
This paper discusses how effective interaction design helps companies connect with their customers to cut costs and increase sales.
(PDF Format, 172kb)
Personas, Patters, and Use Cases, Can they work together?
(PDF Format, 184kb)
Effective globalization strategies to address the issues of localization and maintenance of a global web presence.
(PDF Format, 168kb)
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