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Needs Assessment
  Needs Assessment   Needs assessment is an analysis of needs related to a product or solution idea-what is the optimal situation the company is striving for. What is the actual situation? What solution will bridge the gap between the actual and the optimal?

We conduct a Needs Assessment to determine what kind of solution you need, and where (if at all) the Web should fit into it. What kind of a solution will the people in your organization buy into and use? Where are the productivity problems that can be alleviated by an Internet-based solution? What can be automated and what needs to remain manual? What are the risks that need to be taken into account? Once these types of questions are answered you can be confident you have picked the right solution.

Needs assessment is the foundation of any project. Without analyzing needs you may be like a hammer searching for a nail, when what you need is nuts and bolts. Many companies elect to perform this portion of the effort themselves, which makes sense if you have the resources. Bringing us in as part of the process can help ensure that all the relevant Web-related questions are asked. It may also help you to think outside the familiar "how we do things around here" box.

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Laura Malone
Laura Malone talks about the importance of research in her telesymposium. "Do you know me?"

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