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  Retail & Consumer
   We help companies define and implement technology-enabled solutions to deliver measurable business results. By combining our experience researching and developing order-processing solutions with our expertise in consumer behavior and branding we create innovative, meaningful customer experiences. Solutions designed to increase brand loyalty, cultivate new customers, create clear paths to purchase, and improve ROI.

Some examples of our retail experience:

Clinique
We developed the first cosmetics multimedia kiosk. Clinique Cyberface was designed to cultivate brand loyalty and boost efficiency by keeping customers engaged and moving through the sales cycle. The user receives a personal consultation, including the Clinique skin analysis and make-up tips for their own face type. The consultation leads to a personalized list of products from which the customer builds a shopping list, and can then complete the purchase.

Cyberface was a rousing success and the work done on the kiosk formed the foundation for the development of Clinique's web presence.
Clinique

Playtex
Playtex needed a highly appealing and informative website for their intimate apparel. We created a site that features a women's forum, product search, customer feedback, store locator, employment opportunities, resume submission, bra measurement wizard / fitness calculator, and several other features. Flash animation enables customers to observe 360-degree views of the apparel. Streaming video clips of Playtex television ads are also included.
Playtex

Marriot
In 1998 we redesigned the original Marriott Rewards.com web site, making it easy for customers to understand the rewards program and choose their rewards online.
Marriot

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Retail Clients
art.com
Atari/Midway Games
Best Foods
Clinique
Disney
Playtex
ResortQuest
     
 
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